Payment and Refund Policy
Payment: At the time of booking 50% of the Rent, Cleaning Fee, Pet Fee, and Lodging Taxes is due and payable. The remaining 50% of the Total Rental Charges is due and payable at least 60 days prior to the check-in date. If the reservation is made within 60 days of the check-in date, all charges in connection with the reservation will be charged at the time of booking the reservation.
Cancellation of Agreement
By Renter ($150 Cancellation Fee): If Renter cancels his/her reservation, regardless of the reason, any prepayments by Renter will be refunded only as provided below:
 1. 61 Days or more prior check-in date: If the Agreement is cancelled by Renter at least 61 days or more prior to the check-in date, Renter will be entitled to a 100% refund of all money paid except for a $150 cancellation fee.
2. 60 Days or less prior to check-in date: Except for any pre-paid taxes, Renter shall not be entitled to a refund of any money paid in the event of cancellation that occurs 60 days or less before the check-in date, except as approved by CGVR. CGVR will make every attempt to rebook the reservation dates, in which case Renter will be refunded rents and deposits paid, less a $150 cancellation fee .
Cancellation by CGVR
In the event the Property has been damaged or is otherwise unavailable for reasons generally beyond CGVR’s control, CGVR may cancel this Agreement at any time by giving notice to Renter in the manner set forth above. In such event, Renter shall be entitled to a 100% refund of all money paid. In such event, CGVR shall make reasonable efforts to assist Renter in identifying and locating alternative rental property comparable cost and amenities for the intended rental period.
Worry Free Damage Protection
Included in your reservation with CGVR (Columbia Gorge Vacation Rentals) is our $50 non-refundable Worry Free Damage Protection. In case of any unintentional damage caused by you, your party or pet, you are covered up to $1,000. By booking your stay and submitting payment on your reservation you give CGVR the right to charge your credit card on file for any damages that exceed $1,000. The Worry Free Damage Protection does not cover extensive cleaning needed after you, your party and pets. Separate charges apply for extensive cleaning and may be charged to your credit card on file. The guest whom made the reservation and provided CGVR with their credit card is responsible for any unintentional damage done by everyone in the party. Please contact our office if you have any questions regarding Damage Protection.